Our AC went out & within an hour they gave us a great temporary fix! Then as promised he fixed it the next business day!
Great community! Excellent staff! Absolutely Awesome management!
The apartment community is located in a great part of Richmond. The amenities are very nice and Stephanie from the leasing office made everything so easy for me to move in. My one piece of advise for everyone, check EVERYTHING in the apartment before moving in. I had a good amount of issues that needed to be addressed, but so do most apartments before moving in. Overall, its a nice apartment and the leasing office is absolutely wonderful which in my opinion, makes it worth it.
From the very start of the tour, we fell in love with The Locks! Our leasing representative was extremely professional & knowledgeable. She really listen to what we wanted in a living space & showed us options. We could had went with any of the units she showed us! Since moving in, weve had a great experience! From Stephanie & other team members checking on us, answering questions with professionalism at the core of their answers. It truly has been a seamless move on their end, no hidden cost/fees, which is always nice so no surprises on our end.
Great community, excellent staff, and great location!
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