4.6
Overall Satisfaction
  107
RATINGS
4.8
Leasing
4.8
Maintenance


Certified Resident
02/25/2024
The locks apartment complex is situated in the best location in Richmond, a perfect combination of downtown access and relaxation on the river/canal/park environment. The cleaning, maintenance, and leasing staff have also all been fantastic. Overall, it is a great place to live and the first lease I will be renewing.

Certified Resident
02/22/2024
I've been here for 3 weeks now and I love this place. We have an interior apartment in the White Byrd building and the noise level is great. Occasionally we might hear the neighbors - a rowdy weekend gathering or their dogs nails on the floor, but the walls aren't as thin as what I imagined from an apartment situation. We hear absolutely no street noise, the occasional siren and planes, and the train whistle can be heard faintly at times. Parking is relatively easy, I pay for the garage parking which can be tricky working late hours but ive never had to go any higher than the 3rd level of the deck and the open spaces are right by the stairwell. Its definitely worth the additional fee, the spaces in front of the building are always packed full by the end of the night and there's no public parking anywhere closer. The staff here are amazing, trash pick up is always on schedule, the cleaning crew are in frequently, and the maintenance is so fast and efficient. I cannot speak highly enough of Hailey from the leasing office, she was so patient during our application and leasing process with my many many questions and helped me find the space that was perfect for what I needed.

Jennifer R.
02/17/2024
The Locks Apartments is a great place to live and I love that it's not a cookie-cutter community. The property is unique and there are so many different floor plans. It's convenient to downtown, Shockoe Slip, Shockoe Bottom, and Manchester. The vibe here is great, with the old warehouse buildings nestled between the tall downtown buildings and the James River. The staff is office professional, and they are very good at what they do. The maintenance staff is attentive, and things are typically handled right away. The property is clean and very well-maintained.

Certified Resident
11/15/2023
I love it here!

Certified Resident
10/31/2023
I was looking for a clean, affordable, trendy apartment in the city. I found it here at the Locks!

Briana S.
08/28/2023
I have been a resident of the locks for 3.5 years and I am sad to be leaving. The Locks has by far been the best place I've ever rented from. Everyone is super accommodating, maintenance requests are addressed promptly, and the quality of my apartment and the community are at the standard I'm paying for. The community is very solid and I keep in touch with my neighbors who have moved because it's so close-knit. I will miss the Locks dearly and they will be the first on my list to call if I return to RVA.

Certified resident ratings and reviews powered by