06/21/2026
I've had a great experience living at The Locks.The management team is responsive, professional, and genuinely cares about the community. Maintenance requests are handled promptly, the common areas are consistently clean and well maintained, and communication with residents is timely.
It's clear that a lot of effort goes into making this a welcoming place to live.
Certified Resident
05/19/2026
I submitted a maintenance ticket and it was completed within the hour. The department as a whole is professional and very quick to respond, we are always pleased!
Certified Resident
03/29/2026
Wonderful environment. Community so far has been wonderful. Maintenance and staff amazing and respond quickly to any issues. Grounds are kept clean. Plenty of parking. Food in the area is good, plus food trucks!
Certified Resident
01/09/2026
The Locks has been great and I appreciate the commitment to service provided by the staff!
Certified Resident
01/07/2026
So far, my time at The Locks has been nothing short of an excellent experience. I love the cleanliness of the facilities and the friendless and availability of the staff.
Certified Resident
12/18/2025
Thank you to the whole team for everything you all do!
Certified Resident
11/20/2025
Clean area, beautiful unique apartments, incredible management staff and maintenance staff. I love this apartment don't regret moving here at all!
Certified Resident
11/06/2025
My experience at The Locks has been great! The staff does a great job of making it feel like a community. We're located on the canal and near VCU, the Fan, Carytown, and Manchester, so there's plenty to walk to and experience. If you're looking for loft-style living, look no further.
Certified Resident
11/04/2025
Moving to The Locks is one of the best decisions I've ever made. It is an exceptional community run by exceptional staff. i love it here.
Certified Resident
10/24/2025
I am just coming up on a year living here at The Locks. The management and whole team here go above and beyond to make this one of the best communities to live in Richmond. Maintenance requests are addressed promptly, the cleaning staff do an excellent job at keeping the whole building sparkling clean, and the leasing office is friendly and incredibly responsive to all inquiries. I was happy to renew my lease for another year and look forward to continuing to call The Locks home.
Certified Resident
09/25/2025
I feel so fortunate to be a resident at The Locks. The design and vision of this development truly sets it apart, and the location is fantastic. But perhaps more important than that, is the superb management. Haley could not be more helpful: she made me feel welcome from day one, and continues--along with Chesley--to offer amazing service and assistance. Their management, the social activities they offer and the range of services are exceptional. I never want to leave!
Certified Resident
07/31/2025
I've never had a better rental living experience than here at The Locks!
Certified Resident
I've had a great experience living at The Locks.The management team is responsive, professional, and genuinely cares about the community. Maintenance requests are handled promptly, the common areas are consistently clean and well maintained, and communication with residents is timely. It's clear that a lot of effort goes into making this a welcoming place to live.
Certified Resident
I submitted a maintenance ticket and it was completed within the hour. The department as a whole is professional and very quick to respond, we are always pleased!
Certified Resident
Wonderful environment. Community so far has been wonderful. Maintenance and staff amazing and respond quickly to any issues. Grounds are kept clean. Plenty of parking. Food in the area is good, plus food trucks!
Certified Resident
The Locks has been great and I appreciate the commitment to service provided by the staff!
Certified Resident
So far, my time at The Locks has been nothing short of an excellent experience. I love the cleanliness of the facilities and the friendless and availability of the staff.
Certified Resident
Thank you to the whole team for everything you all do!
Certified Resident
Clean area, beautiful unique apartments, incredible management staff and maintenance staff. I love this apartment don't regret moving here at all!
Certified Resident
My experience at The Locks has been great! The staff does a great job of making it feel like a community. We're located on the canal and near VCU, the Fan, Carytown, and Manchester, so there's plenty to walk to and experience. If you're looking for loft-style living, look no further.
Certified Resident
Moving to The Locks is one of the best decisions I've ever made. It is an exceptional community run by exceptional staff. i love it here.
Certified Resident
I am just coming up on a year living here at The Locks. The management and whole team here go above and beyond to make this one of the best communities to live in Richmond. Maintenance requests are addressed promptly, the cleaning staff do an excellent job at keeping the whole building sparkling clean, and the leasing office is friendly and incredibly responsive to all inquiries. I was happy to renew my lease for another year and look forward to continuing to call The Locks home.
Certified Resident
I feel so fortunate to be a resident at The Locks. The design and vision of this development truly sets it apart, and the location is fantastic. But perhaps more important than that, is the superb management. Haley could not be more helpful: she made me feel welcome from day one, and continues--along with Chesley--to offer amazing service and assistance. Their management, the social activities they offer and the range of services are exceptional. I never want to leave!
Certified Resident
I've never had a better rental living experience than here at The Locks!